One of the biggest frustrations in the fabricated steel building
industry is dealing with the few unprincipled sellers of steel
buildings. These metal building brokers give the entire industry a bad
name and leave customers confused and uncertain – and, far too often,
owning steel buildings
that don’t really suit their needs. Reputable sellers know that the
more you understand about the product you’re buying, the more likely it
is that you’ll end up with exactly the metal building you need.
How
do you know you’re dealing with a reputable dealer and not a
high-pressure salesman who is more interested in increasing his
commission than serving your needs? First, familiarize yourself with
these deceptive practices that some sellers use.
It’s Ready to Ship
Any
time a salesman tells you that they have an inventory of buildings
ready to ship, be very skeptical. Even garden sheds and garages, which
come in standard sizes, are nearly always manufactured to order. That’s
because all buildings must meet the building codes and standards of the
site where they’ll be erected, and of course, your needs. As a general
rule, the engineers will not even begin the design
process until they have an order in hand. If a dealer makes it sound
like he has a warehouse full of metal buildings that can go out on the
next truck, chances are he’s pressuring you to buy something that
doesn’t yet exist.
Canceled Sales
People do put down
deposits on buildings and then cancel the sale or fail to take delivery
on the building they’ve ordered. It would be a lie to say it’s never
happened. It is, however, awfully unlikely that it happens as often as
some sellers would have you believe. Keep in mind that even if the
salesman does have a canceled order that has been partially paid with a
non-refundable deposit – a common explanation for a LOW, LOW SLASHED
PRICE – that building will still have to meet the codes and standards
for your building site.
High Pressure Sales Tactics
Just like any other business, the steel building
industry has its share of high-pressure salespeople who will tell you
anything to make the sale. They may bully, cajole or demand. They may
ask you for a credit card number as a “good faith” gesture, or imply
that you’re wasting their time if you don’t put down a deposit to show
you’re “serious” about buying. They may tell you that the price is only
good until closing today, or that they only have one building left in
the model you want and – well, you read the cautions above, right?
When
confronted with a seller of steel buildings who engages in any of these
tactics or deceptions, just walk away. There are plenty of reputable
dealers and manufacturers who will treat you with the care and honesty
you deserve as a valued customer.
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